Effective date: April 25, 2026 · Last updated: April 25, 2026
EaglePlanner ("EaglePlanner", "we", "our", or "us") provides a road-trip planning mobile application and related services (the "Service"). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights and choices you have.
If you do not agree with this Policy, please do not use the Service.
We do not sell your personal information. We do not use your data for cross-app advertising or third-party marketing.
Where the GDPR or UK GDPR applies, we rely on the following legal bases:
We share your information only in the following situations:
Some Service features use AI providers (Google Gemini, OpenAI, Anthropic, or self-hosted models) to generate text such as trip itineraries, stop suggestions, and Drive Narrator stories. When you use these features, we send relevant trip context (origin, destination, preferences, current city/state) to the AI provider so it can generate the response. We do not send your name, email, or password. AI providers process this data under their data-protection terms and do not use it to train their general models for our enterprise/API tier. AI output may be inaccurate or incomplete — you should verify any safety-critical information (e.g., charging availability, business hours) before relying on it.
We are based in the United States. Your information may be stored and processed in the U.S. and other countries where we or our service providers operate. Where required, we use appropriate safeguards such as the EU Standard Contractual Clauses to protect international transfers.
| Data | Retention |
|---|---|
| Account profile and garage | Until you delete your account |
| Saved trips | Until you delete the trip or your account |
| Public/community posts | Until you delete the post or your account |
| Crash logs / analytics events | Up to 24 months |
| Backend request logs (IP, timing) | Up to 90 days |
| Purchase / subscription receipts | As long as required by tax and accounting law (typically 7 years) |
After account deletion, we may retain limited information where required by law or for legitimate operational purposes (e.g., fraud prevention, accounting).
We use industry-standard safeguards, including HTTPS for all data in transit, Firebase Authentication for account credentials, Firestore Security Rules for data access, and least-privilege access control on our backend. No system is perfectly secure — please use a strong, unique password and notify us promptly if you suspect unauthorized access.
You may delete your account at any time from Garage → Profile → Delete Account. Deletion permanently removes your profile, garage, saved trips, and shared posts from our active systems within 30 days. You may also export your data on request.
You have the right to: access your personal data; rectify inaccurate data; erase your data ("right to be forgotten"); restrict processing; object to processing based on legitimate interests; data portability; and withdraw consent at any time. You may also lodge a complaint with your local data protection authority.
You have the right to: know what categories of personal information we collect, use, and disclose; delete personal information; correct inaccurate personal information; opt out of "sale" or "sharing" (we do not sell or share for cross-context behavioral advertising); limit use of sensitive personal information; and not be discriminated against for exercising these rights. To exercise these rights, contact us using the details below.
We do not have actual knowledge of selling or sharing personal information of consumers under 16 years of age.
If your state grants similar rights (access, correction, deletion, portability, opt-out of targeted advertising or profiling), you may exercise them by contacting us.
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, contact us and we will delete it. For users in the EU/UK and certain U.S. states, the minimum age may be higher (e.g., 16).
The mobile app does not use browser cookies. We may use Firebase Analytics or similar SDKs to understand aggregate usage. These do not track you across other companies' apps and websites for advertising. The Service does not currently use third-party advertising networks. The App Tracking Transparency framework is not invoked because we do not perform cross-app tracking.
We may update this Policy from time to time. We will post the updated Policy at this URL and update the "Last updated" date. For material changes, we will notify you in the app or by email. Continued use of the Service after the effective date constitutes acceptance.
For privacy questions, requests to exercise your rights, or complaints, contact us at:
EaglePlanner Privacy
Email: privacy@eagleplanner.app
In-app: Garage → Help & Support
If you are in the EU/UK and prefer to contact a representative, please reach out to the email above and we will route your request appropriately.